Job Description:
The Case Manager (CM) will be responsible for promoting the NCC mission by ensuring quality, professionalism and efficiency in all services rendered. Responsibilities include under the general supervision of the director, case management services to all residents ensuring that the program is operating in compliance with all contractual requirements under New Jersey Class III Emergency Homeless Shelter licensure.
Responsibilities:
- Conduct new participant intake
- Conduct comprehensive participant assessments to develop a case plan.
- Identify needs and barriers to housing stability
- Develop client service plan in collaboration with clients, setting goals for housing, employment, and personal development.
- Maintain a caseload of participants; at a minimum, meet with participants on a bi-weekly basis to provide/develop case management services and document progress in achieving stated goals.
- Advocate for clients’ rights and access to housing, employment, and other essential services.
- Connect clients with appropriate resources such as housing programs, mental health services, substance abuse treatment, job treatment and healthcare.
- Assist clients in navigating social services systems. Collaborate with public and private agency to assess and improve the delivery of intensive case management.
- Utilize and clients to all available New Community Corporation program resources
- Conduct periodic client unit’s visits/inspections.
