Job Description:

The Security Officer (SO) will be responsible for promoting the NCC mission in all service delivery, ensuring quality, professionalism and efficiency of the services provided. Responsibilities include maintaining a safe and secure environment for clients, residents, visitors, employees and surrounding public by patrolling and monitoring premises. The SO will report to the Director or superior Officer

Summary
To secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures;
• Conduct hourly rounds to ensure that building occupants have a safe and pleasant experience.
• While making hourly rounds, check stairwells, fire exit fixtures, building structure and inspect windows and doors to ensure locks are in place and working, and report problems to the Superior Security Officer
• Respond to alarms and calls of distress; call base, police or fire departments in cases of emergency
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Maintain a shift log and write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
• Be familiar with and understand the building’s Emergency Action Plan and evacuation procedures and carry out emergency procedures as necessary.
• Assist building occupants and visitors in exiting the building in the event of an emergency which may including lifting and carrying
• Use walkie-talkies and cell phones to stay in contact with security personnel
• Controls traffic by directing drivers
• Circulate among visitors, patrons, and employees to preserve order and protect property
• Maintain a flexible schedule as evening and weekend work may be required
• Other related duties as required by supervisor

Experience and Skills:

• High School Diploma
• At least one year of experience in the security field
• Demonstrates general knowledge of surveillance techniques and methods
• Demonstrates basic security knowledge, defense as well as inspection of fire procedures
• Demonstrates ability to establish and maintain effective working relationships
• Demonstrates ability to multitask effectively
• Detailed observation skill and quick response in making the right decision, following protocols
• Demonstrates ability to communicate effectively both orally and in writing
• Demonstrates strong safety management skills
• Demonstrates ability to maintain professionalism and control emotions at all times
• Demonstrates ability to be a team player by working and interacting with departments throughout the organization
• Demonstrates commitment to the aforementioned Mission and maintains high standards
• Demonstrates ability to adhere to Agency policies and procedures
• Demonstrated track record of being results driven, self- starter with high attention to detail and sense of urgency and customer oriented philosophy
• Demonstrates respect, cooperation, consideration and tact in dealing with peers, supervisors and others
• Demonstrates ability to cooperate with the agency and the applicable State department or division licensing unit with any legally mandated inspections or investigations